RCCFIBER.COM PRIVACY POLICY

This Site:

• Is not directed to any customer or user who is not a resident of the United States of America; 

• Is not directed to any natural person under the age of 18; 

• is directed to businesses who purchase Our goods and services, not natural persons; and

• WILL NOT BE USED TO SELL YOUR PERSONAL INFORMATION AND WE HAVE NEVER SOLD PERSONAL INFORMATION.

Welcome to the Website of Radiant Communications Corp., (“RCC”) located at www.rccfiber.com (“Site”). We will often refer to Ourselves as RCC, “We”, “Our” or “us”. We will refer to You as “You” or “Your”.

Please carefully read the following Privacy Policy before using the Site, registering as a member/customer on Our Site, and before making any of Your usage of all of Our associated Websites, products, and services.

Your privacy is very important to us. Our Privacy Policy spells out RCC’s commitment to respecting the privacy of Our customers and visitors to Our Site. We reserve the right to change this policy at any time, but when We do, We will give all of Our registered users and customers notice by an email message sent directly to You, or by another legally permissible means.

This Privacy Policy is designed to help You understand how RCC collects and processes the customer company information You share when You register on and use Our Site. It also describes the choices available to You regarding Our usage of Your information and how You can access, update, and delete this information. 

These policies are in compliance with the laws of the United States, and any of its State where it may be applicable.

1. COLLECTION AND USE OF CUSTOMER INFORMATION

1. GENERAL TYPES OF INFORMATION AND DATA COLLECTED

We collect information from You to provide an efficient and meaningful experience for You on the Site as a customer for Our products and services,  including those related to support, warranty and aftermarket services.

We may collect information from You, including:

• Your company name, its contact name and email address, delivery and mailing address and phone number; and

• Unique Identifiers such as Your username (created by You), account number (assigned by us), and a password (created by You) for Your usage of this Site and Our services;

2. USE OF YOUR CUSTOMER INFORMATION AND DATA

We may use this information to:

• Fulfill Your order;
• Send You an order confirmation;
• Send You requested product or service information;
• Send product updates or warranty information;
• Respond to customer service requests;
• Process returns;
• Administer Your account specifics and profile;
• Send You a newsletter;
• Send You marketing, advertising, promotions, and communications;
• Administer a referral program;
• Administer a loyalty program;
• Respond to Your questions and concerns;
• Create and maintain a secure environment;
• Conduct research, analysis, training, and quality insurance;

2. INFORMATION SHARING

1. We may share Your customer information with third party service providers who provide services to us, but only in the ways that are described in this privacy policy and only for the purposes necessary to provide these services. These third parties are not authorized to sell, use or disclose Your personal information for any purpose other than to perform the services designated by us. The services provided by those third parties are:

• operating Our Site;
• hosting Our Site;
• providing the products and services You request;
• obtaining the authorization from You and processing of Your payments;
• product fulfillment;
• fraud protection and credit risk reduction;
• product customization;
• serving advertisements to You;
• marketing and promotional material distribution (including direct mail marketing);
• providing a relevant Site experience;
• customer service and support;
• loyalty program management;
• promotions fulfillment; and
• Website evaluation.

If You wish to have any of these third party service providers identified, You may contact Us at any time and request such identification, at privacy@ayo.xfn.mybluehost.me, or contact Us at Radiant Communications Corp, Attention: Privacy Officer, PO Box 867, South Plainfield, NJ 07080.

2. We and Our third-party service providers in the U.S. may also disclose Your personal information:

• As required or permitted by law to comply with a court order, or a legal process such as a subpoena, or a search warrant;
• To investigate a breach of contract by You or another or the contravention of law by You or another;
• To protect Our rights, protect Your safety or the safety of others, establish, exercise or defend a legal claim, investigate fraud or respond to a government request as We believe is necessary; or
• In any other circumstance with Your prior consent to do so.

3. If RCC is involved in a merger or sale of all of its assets, You will be notified via email of any change in ownership, as well as any choices You may have regarding Your customer information.

4. This Site uses a third-party payment processor (authorize.net) to process orders delivered to customers, which processor is in compliance with all legal requirements of providing sufficient guarantees to implement appropriate technical and organizational measures that meet the legal requirements and ensure the protection of Your information data and rights. 

3. LINKS TO THIRD PARTY WEBSITES

1. Our Site may contain links to third party websites. When You click on a link to any other website or location, You will leave Our Site and go to another site, and another entity may collect personal information from You. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of Your personal information after You click on links to such outside websites. We encourage You to read the privacy policies of every website You visit. The links to third party websites or locations are for Your convenience and do not signify Our endorsement of such third parties or their products, content or websites.

4. DELETION OF YOUR INFORMATION 

You have the right to rectify, erase, and restrict Your customer information and data.  If You choose to erase Your customer information We will do so upon Your written request, but if You do so, then We may be unable to service Your account, handle warranty or return claims, or contact You. Please note, however, that as a user of Our services, We will keep whatever information is necessary for Us to provide billing or service notifications.

When We delete any information, it will be deleted from the active database, but may remain in Our archives, and We may also retain Your information to protect You and Us against fraudulent practices or similar harmful actions.

5. COOKIES POLICY

1. What are cookies?

Cookies are tiny text files that can be placed on Your computer or mobile device that uniquely (but anonymously) identify Your browser or device. They are unable to search Your computer in any way, cannot introduce viruses to Your computer and contain no personal identifying information about You.

2. What are cookies used for?

Cookies are used by Our Site and related services when they want to know if Your computer or device has visited that site or service before. These cookies on Your computer or device can then be used to help remember Your preferences (such as language), help You navigate between pages efficiently, and generally improve Your browsing experience.

Similarly, cookies are used to help understand how their site or service is being used. Services such as analytics use cookies to provide anonymous aggregated data such as how long users in general spent on the site, how many pages they visited and in which order etc.

3. What types of cookies do We use?

We and Our partners use cookies and similar technologies to analyze trends,

administer the Site, and track users’ movements around the Site, and gather demographic information about Our user base as a whole. You can control the use of cookies at the individual browser level. Ads appearing on Our Site may be delivered to You by advertising partners who may set cookies. These cookies allow the ad server to recognize Your computer each time they send You an online advertisement to compile information about You or others who use Your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of interest to You. This Privacy Policy covers Our use of cookies and does not cover the use of cookies by any advertisers. However, data tracking files used by Us may also be used by these advertisers and, when combined with other information held by them, be used to identify You. For more information on third party cookies and instructions on how to opt-out of those cookies set by members of the National Advertising Initiative – https://optout.networkadvertising.org/?c=1. 

We presently do not allow, serve, or place advertisements on Our site, except for Our products and services.

6. SECURITY

The security of Your personal information is important to us.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, We cannot guarantee its absolute security.

If You have any questions about security on Our Site, You can contact Us at:

privacy@ayo.xfn.mybluehost.me, or contact Us at Radiant Communications Corp, Attention: Privacy Officer, PO Box 867, South Plainfield, NJ 07080.

VII. CONTACT INFORMATION

You can contact Us about this Privacy Policy by writing or emailing Us at the address below: privacy@ayo.xfn.mybluehost.me, or contact Us at Radiant Communications Corp, Attention: Privacy Officer, PO Box 867, South Plainfield, NJ 07080.

RADIANT COMMUNICATIONS CORP – 3/1/2021