Solution: Make sure that there is no AC/DC power on the cable. Power level is between 0-15dBmV on the tuner input. RF notch filter is wired properly.
Solution: Make sure that the net data rate does not exceed 38mb for 256-Qam system and 26mb for 64-Qam system.
Solution: Make sure that your composite video/audio source is powered and connected to the input of the QRF5000 encoder. You can verify by connecting your source to a regular TV’s yellow RCA input and making sure that video is present.
Solution: Make sure there are no duplicate PID’s in the stream, perform PID auto match through Radiant REP Manager software. If using bitrates 2mb and lower for the local encoders, the resolution needs to be lowered. Check Qam tuner filters, make sure that enough or the right MPEG programs were deleted.
Solution: Check QAM deletion filter. Make sure that the system is balanced – power level of the output of the notch filter and the QRF5000 output are the same.
Solution: There is audio gain feature which can be accessed via the Rep Manager software under encoder tabs. The audio can be configured from -24 to +24, increments of 3.
Solution: Red status led indicates either no SDI video is present, or the encoder is in idle state.
Solution: Make sure that the net data rate does not exceed 38mb for 256-Qam system and 26mb for 64-Qam system.
Solution: Red alarm led indicates that the encoder is not configured properly. Make sure the video bit rates are proper for HD and SD outputs. Make sure your inputs are selected correctly for video as well as audio, example SDI 1 or SDI 2 etc.
Solution: Make sure via the front panel that you have the correct IP/SN/GW assigned to the encoder and also that your computer is on the same subnet. Make sure “Enable Out-of-Band Management” option is not unchecked under system settings tab. Make sure VLAN is not enabled on the encoder.
Solution: Make sure there are no duplicate PIDs.
Solution: There is audio gain feature which can be accessed via the WebGUI of the encoder. The audio can be configured under audio settings from -24 to +24, increments of 3.
Solution: Attempt to ping the unit to ensure it is responding on the network.
Ensure that a proper IP address for the specific network segment the unit
is on has been configured to the unit.
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PO Box 867, 5001 Hadley Rd.
South Plainfield, NJ 07080
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