Predictive Maintenance Program
Even the most successful telecommunications and broadcasting companies can, unfortunately, suffer from encoders, converters, and other pieces of equipment breaking down. When a piece of your equipment stops working, you aren’t able to continue your work or deliver any information to your customers. Encoders and other pieces of equipment are vital to your network, so you need to make sure that it’s always working properly so you can offer the best service to your customers, viewers, or listeners. However, it can sometimes be out of your control when these devices unexpectedly break.
But what if there were a way to know your equipment was going to break before it actually happened? Sounds impossible, right? Well, with the predictive maintenance program from Radiant Communications Corporation, this seemingly uncanny hope has become a reality.
How does this work? The process is called IoT predictive maintenance. IoT stands for “Internet of Things.” You can add this service to the products you acquire from us to ensure that the system will never break down suddenly.
Planned Predictive Maintenance from Radiant Communications Corporation
Planned predictive maintenance is a service that sends information to the “cloud.” If the IoT service picks up on something that is wrong with your encoder, it will send the report to us so the problem can be solved before it even presents a visible issue.
Predictive maintenance can even detect when your equipment is about to break. You don’t want to risk your customers losing any service time. Right when a problem is detected, a message will go through the system and it will be fixed electronically, or we will send a replacement for the faulty piece of equipment.
Since the predictive maintenance program allows you to know what’s wrong with your equipment before it breaks, you don’t have to waste any time waiting for anything to get back up and running. You won’t have to sit around waiting for someone to arrive at your office with a bunch of tools to try to diagnose and fix the problem; instead, let the predictive maintenance program diagnose the problem for you. If it cannot be fixed, you’ll get a replacement right away.
This program not only reduces hassle for you, but it results in less downtime for your business, since technicians will not have to physically go to your location to figure out what’s wrong. By simply letting the IoT predictive maintenance program do the work, your business can run more smoothly.
One of the best parts about planned predictive maintenance is that you’ll barely even know it’s happening. While you’re broadcasting and carrying on with your daily tasks, the IoT service will be hard at work detecting any problems to fix.
We offer predictive maintenance on a large selection of our products. While our equipment is very strong and durable, we understand that problems can happen; still, we know that you don’t want your customers to experience downtime. So we like to give you extra peace of mind that your equipment will always be working to its full potential and serving your company diligently.
24/7 Technical Support
In addition to our predictive maintenance program, we also offer 24/7 tech support for the life of your products. Our technicians are always equipped and ready to help regardless of the problem at hand. With tech support and IoT service from Radiant Communications Corporation, you can be sure that your products from us will never skip a beat. Never again will you have to worry about any stalls, discontinuation, or unexpected errors from your telecommunications equipment. Our main priority is catching a problem before there is one, or fixing one if need be, so your company can serve its purpose and remain a well-oiled machine.
Want to learn more about our IoT predictive maintenance program? Give us a call today at 1(888) 412-0124.